Popular Questions & Answers
What resolution are images on the website?
The images on the site are high quality, lower resolution for viewing on the internet. Depending on the speed of your internet connection and other factors, the images may load slower or blurry momentarily and then become completely clear.
When do you release new paintings for sale?
My artwork is not created on a schedule. The best way to find out when new paintings have become available is to join my Newsletter.
Do you take on commission work?
Currently, I do not take on commissions.
Are you open to collaborations?
If you are an established business or brand seeking to collaborate under a contractual arrangement for example, to license my artwork, or another other type of collaboration, I will consider this on a case by case basis. Please use the contact form on the website to submit your proposal.
What is the quality of the canvas used for original paintings?
The canvases used for original paintings are premium quality, triple primed, about 380gms double thickness or triple thickness, eco-unbleached cotton, using strong stretcher bars and sustainably sourced pine frames. Learn more about the art.
What type of fine art surfaces are used for your fine art giclée prints?
All of my Fine Art Giclée Prints are printed by my fine art printing partner, Left Bank Art Group. The best quality, museum grade, acid free papers are used; 320gms Textured Cotton Rag paper and 381gms Premium Satin Canvas for best colour reproduction and ready for stretch mounting.
What type of inks are used in fine art giclée printing?
Left Bank uses the best quality, archival, Epson Ultra Chrome Pro inks by Ilford, their trusted brand.
What grade of art paper do you use for paintings on paper?
I use the best quality, acid free, museum grade art papers at least 300gms in weight.
What quality is the paint?
Quality is an important to me. All materials including paints are of the highest quality.
Are the original paintings protected from UV light?
All the original paintings on canvas are sealed with multiple layers of professional UV protective sealant for acrylic paints and stored with protection in mind. If you plan to frame original paintings on paper yourself, handle with care and ensure the paintings are framed with UV protecting glass or material for added protection.
Do I need to frame my art?
I paint on canvas and paper. Paintings on canvas are sold ready to hang without a frame. Paintings on archival paper is sold unframed and will require a frame for protection.
Do I need a mat when I frame paintings on paper?
I would recommend a mat for my smaller original artworks on paper as it showcases them beautifully and provides more impact on a wall.
I would love to buy your art but what if you don’t ship to my country?
Currently, shipping is to select countries. If you wish to be notified if your country is added to our shipping destinations, please use the Contact Page form. I may ship to your country in the future.
What payment options are there?
Most commonly used Credit Cards, Shop Pay, Apple Pay and Google Pay payment options as indicated by the payment icons.
Do you offer Apple Pay and Google Pay?
Yes we offer both Apple Pay and Google Pay express checkouts.
How long does it take to process an order?
Please allow 3 – 5 business days for processing and handling of orders for original paintings, up to 7 days for custom fine art giclée print orders.
How long does it take to ship and deliver my order?
For shipping times, please check the shipping policy for further details. Please note, there may delays due to various international logistics disruptions beyoond our control.
What currency are the prices in?
As we serve an internationla audience, all prices are in Australia dollars, AUD.
Packaging & Shipping
Art is packed in premium packaging, insurancd while in transit, receives a tracking ID and must be signed for on receipt. Please take time to review the Shipping Policy.
Please note that all artworks may be subject to duties, taxes and/or fees depending on your country’s regulations. Please consult your local Customs office for more information about taxes and duties.
Refunds & Returns
Please read the Refunds and Returns Policy carefully. Exceptions are made in the case of damage incurred to original paintings during shipping. If this happens please contact me within 1 day, 24 hours of receipt of the goods and follow the guidelines in the Refunds & Returns Policy.
If you have a question that has not been answered here, please contact us using the webform on the Contact Page.
What do art collectors have to say about your art and working with you?
You can learn more about what people are saying on the testimonials page. I aim to provide each customer with a truly great experience and I’d love to hear from you.