Shipping Policy
This Shipping Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.
NOTE: For all orders during peak seasons, holiday times and large sale events such as Black Friday and Cyber Monday there may be order processing, shipping and delivery delays.
Original Art
Original Art is a deemed a custom, hand-made product.
Australia Handling, Shipping & Delivery
Domestic (Australia) - Free Standard Shipping on all orders over AUD20.
Handling & Preparing Custom-Made Order: 5-7 business days
Shipping Metro Areas: 7-15 business days for delivery from the time of despatch
Shipping Regional and Rural Areas: 7-30 business days for delivery from time of despatch
International Handling, Shipping & Delivery
Prices are calculated at checkout depending on your location, dimensions and weight of item.
Handling and Preparing Custom-Made Order: 5-7 business days
Shipping time: 15-30 business days for delivery from the time of dispatch
Original art is packed meticulously, checked and photographed prior to shipping. You will receive a tracking number once the item is despatched.
All items are packed and shipped via tracked freight using my partner Fine Art Freight Specialist.
We cannot accurately estimate the time for delivery which is dependent on your location and other influences such as logistical delays.
Custom-Made Fine Art Prints & Fine Art Frames
All fine art prints is sold on a made-to-order basis. Please allow 3-4 weeks production time.
Our Certified Fine Art printing partners, Left Bank Art Group, are committed to printing high-quality giclée prints.
Packaged items over 100cm cannot be delivered to Post Office boxes.
All parcels require a signature on delivery, however, if you request authority to leave then Left Bank Art Group is not responsible for any damage, loss or theft of your parcel.
Once your item has been despatched, you will receive a tracking number.
Shipping is by courier.
Please take care to review your order before paying.
Australia - Custom Fine Art Prints & Frames For Handling, Shipping & Delivery
Domestic (Australia) - Free Standard Shipping on all orders over AUD20.
Printed and manufactured in Brisbane, Australia. Custom order manufacturing times may be variable.
Unframed Fine Art Paper Prints
All A4 and A3 size, unframed prints mailed in flat pack.
All prints over A3 size unframed, mailed rolled in a tube.
Production time Custom-Made Order: 15-20 business days before shipping.
Shipping time: 2-10 business days depending on your location.
Unframed Fine Art Canvas Prints, Framed Fine Art Canvas Prints & Framed Fine Art Paper Prints
Production time Custom-Made Order: 15-20 business days before shipping.
Shipping time: 2-10 business days depending on your location.
International - Custom Fine Art Prints & Frames For Handling, Shipping & Delivery
International Shipping - Prices are calculated at checkout depending on your location, dimensions and weight of the item.
These are estimates only and may vary from time to time depending on rate fluctuations and any duties or taxes you may be charged in your country.
Signature upon receipt of order is required.
Production Time Custom-Made Order: 15-20 business days
Shipping time: 15-30 business days for delivery from the time of despatch depending on your location.
All items are packed and shipped via tracked freight using my partner Fine Art Freight Specialist.
All A4 and A3 size, unframed fine art prints mailed in flat pack.
All fine art prints over A3 size unframed, mailed rolled in a tube.
Currently, international shipping includes many countries however, due to logistics disruptions it is not possible to ship to certain locations.
If you are an art collector and your country is not on the list, please feel free to use the Contact form at the Contact page stating your full details and nature of your enquiry and we will consider any options.
Orders
International Orders - Custom-Made Fine Art Prints
Fine Art Prints over size A3 will be shipped unframed and rolled in a tube. For art prints larger than A3, including A1, A2, A0 or above, please select the unframed fine art print option if you are purchasing outside Australia.
Cancelling an Order - Fine Art Prints
In addition, please note, if you wish to cancel your custom fine art print order, orders must be cancelled before the order processing has been completed.
Order processing for fine art prints is generally within 24 hours, that is, 1 business day. After an order has been fulfilled, that is with the shipping logistics provider, it cannot be cancelled.
Delivery - All Orders
Items are not delivered to Post Office Boxes.
Please ensure your delivery address details are accurate when placing your order.
If the delivery address is a business address, please include the name of the business.
A phone number must be included for couriers incase of any issue with delivery. Should a phone number not be supplied, the customer will be responsible for undeliverable items and all redelivery charges.
We will not be held responsible for undeliverable items or inaccurate addresses.
Wrong Address – All Orders
If you provide an address that is considered insufficient for the courier, the shipment will be returned to the facility of origin. You will be liable for the reshipment costs, including any insurance, once confirmation of an updated address has been made by you if applicable.
Lost Orders/Packages – All Orders
For parcels lost in transit, please get in touch using the Contact page form or by email within 7 days after the expected estimated date of arrival. Should this be due to an error on the partner provider or carrier/s part, expenses will be covered by the partner or Bridget Bradley.
Refusal of or Unclaimed Shipments – All Orders
Shipments that go unclaimed, are not accepted or are refused on arrival for any reason, are returned to our partner facility and you will be liable for the cost/s of a reshipment including insurance and any tax or duties.
Please also read our Returns Policy for original and art prints and chose very carefully before placing your order
Custom Streetwear
Australia wide
Estimated Production, Shipping & Delivery Australia:
Production Time 2-5 business days to handle and produce your custom-made order.
Shipping Time Metro Area: 5-12 business days for delivery from the time of despatch
Shipping Time Regional & Rural Area: 5-15 business days for delivery from time of despatch.
Shipping Australia wide with Australia Post and Couriers, tracking included on all parcels.
Standard Rate & Express Shipping options
International
Estimated International Production, Shipping & Delivery
Production time: 2-7 business days to handle and produce your custom made order.
Shipping Time (US, UK & NZ): 15-30 business days for delivery from the time of despatch.
Shipping Time All Other Countries: Estimated 2-8 weeks