FAQs

What resolution are images on the website?

The images on the site are high quality, lower resolution for viewing on the internet. Depending on the speed of your internet connection and other factors, the images may load slower or blurry momentarily and then become completely clear. However, high resolution images are only available to professionals upon request.

When do you release new paintings for sale?

My artwork is not created on a schedule. The best way to find out when new paintings have become available is to join my Newsletter.

Do you take on commission work?

Currently, I do not take on commissions.

Are you open to collaborations?

If you are an established business or brand seeking to collaborate under a contractual arrangement for example, to  license my artwork, or another other type of collaboration, I will consider this on a case by case basis. Please use the contact form on the website to submit your proposal.

What is the quality of the canvas used for original paintings?

The canvases used for original paintings are premium quality, triple primed, 380gms double thickness or triple thickness, eco-unbleached cotton, using strong stretcher bars and sustainably sourced pine frames. Learn more about the art.

What type of fine art surfaces are used for giclée prints?

Art Prints are printed by a fine art printing partner. Museum grade archival 308gms Hahnemühle white cotton rag matte paper and 375gms premium canvas with a soft matte finish, ready for stretch mounting.

It is highly recommended to choose papers of 308gms as these are a heavier weight.

What type of inks are used in giclée printing?

Fine art archival inks are used.

What grade of art paper do you use for paintings on paper?

High quality 300gm weight art paper.

What quality is the paint?

Quality is an important to me. All materials including paints are of the highest quality.

Are the original paintings protected from UV light?

All the original paintings on canvas are sealed with multiple layers of professional UV protective sealant for acrylic paints and stored with protection in mind. Paintings on paper should be handled carefully and framed with UV protecting glass or material for added protection.

Do I need to frame my art?

I paint on canvas and paper. Paintings on canvas are sold ready to hang without a frame. Paintings on archival paper is sold unframed and will require a frame for protection.

Do I need a mat when I frame paintings on paper?

I would recommend a mat for my smaller artworks on paper (e.g. 19 x 24cm) as it showcases them beautifully and provides more impact on a wall.

I would love to buy your art but what if you don’t ship to my country?

Currently, shipping is to select countries. If you wish to purchase a painting or print, and you are from another country, please use the Contact Page form and I will try to find a solution.

What payment options are there?

​Credit Cards e.g. Visa, MasterCard, American Express, China Union Pay, JCB, for easy processing and AliPay payment options as indicated by the payment icons.

Do you offer Apple Pay?

Currently, Apple Pay is not available but I am working on it.

What currencies can I use with AliPay?

AliPay is one of the payment methods and supports the following currencies: CNY, AUD, CAD, EUR, GBP, HKD, JPY, SGD, MYR, NZD, USD

How long does it take to process an order?

Please allow, 3 – 5 business days for handling/processing of orders for original paintings, up to 7 days for giclée print orders.

How long does it take to ship and deliver my order?

For shipping times, please check the shipping policy for further details. Please note, there may delays due to Covid-19 logistics disruptions.

What currency are the prices in?

All prices are in USD. However you may get an idea of the cost in another currency by using the currency converter tool.

Packaging & Shipping

Art is packed in premium packaging, insurance while in transit, receives a tracking ID and must be signed for on receipt. Please take time to review the Shipping Policy.

International Shipping

Please note that all artworks and exclusive collections e.g. yoga wear may be subject to duties, taxes and/or fees depending on your country’s regulations. Please consult your local Customs office for more information about taxes and duties.

Refunds & Returns

Please read the Refunds and Returns Policy carefully as original paintings are treated differently to prints and other exclusive collection products such as yoga wear. Exceptions are made in the case of damage incurred to original paintings during shipping. If this happens please contact me within 3 days of receipt of the goods and follow the guidelines in the Refunds & Returns Policy.

Another question?

If you have a question that has not been answered here, please contact me using the webform on the Contact Page.

What do art collectors have to say about your art and working with you?

You can learn more about what people are saying on the testimonials page. I aim to provide each customer with a truly great experience and I’d love to hear from you. Please feel free to email me your feedback by using the contact form on this website.