Popular Questions & Answers
What resolution are images on the website?
The images on the site are high quality, lower resolution for viewing on the internet. Depending on the speed of your internet connection and other factors, the images may load slower or blurry momentarily and then become completely clear.
How accurate are the colours of your original paintings online compared to the real paintings?
This is a great question. I was recently told at an exhibition that my artwork looked much more vivid and impactful than online.
Although we strive to match colours as close as possible to the original painting, due to different devices and screen calibrations, colours online may appear sightly different depending on which device you are using. However, offline, the original paintings are very bright.
When do you release new paintings for sale?
My artwork is not created on a schedule. The best way to find out when new paintings have become available is to join my Newsletter.
Do you take on commission work?
From time to time I open for commission. Please sign up to my exclusive email list newsletter to find out when Commission are open.
Are you open to collaborations?
If you are an established business or brand seeking to collaborate under a contractual arrangement for example, to license my artwork, or another other type of collaboration, I will consider this on a case by case basis. Please use the contact form on the website to submit your proposal.
What is the quality of the canvas used for original paintings?
The canvases used for original paintings are premium quality, about 380gms double thickness or triple thickness, eco-unbleached cotton, using strong stretcher bars and sustainably sourced pine frames. Learn more about my art.
What type of fine art surfaces are used for your fine art giclée prints?
All of my Fine Art Giclée Prints are printed by my fine art printing partner, Left Bank Art Group. The best quality, museum grade, acid free papers are used; 320gms Textured Cotton Rag paper and 381gms Premium Satin Canvas for best colour reproduction and ready for stretch mounting.
What type of inks are used in fine art giclée printing?
Left Bank uses the best quality, archival, Epson Ultra Chrome Pro inks by Ilford, their trusted brand.
Neon colours will look slightly less bright when printed due to the colour range or gamut of the CMYK model which most printers use.
What grade of art paper do you use for paintings on paper?
I use the best quality, acid free, museum grade, archival art papers at least 300gms in weight.
What quality is the paint?
Quality is an important to me. All materials including paints are of the highest quality, Professional and Premium.
Are the original paintings protected from UV light?
All the original paintings on canvas are sealed with multiple layers of professional UV protective sealant for acrylic paints and stored with protection in mind. If you plan to frame original paintings on paper yourself, handle with care and ensure the paintings are framed with UV protecting glass or material for added protection.
Do I need to frame my art?
I paint on canvas and paper. Paintings on canvas are sold ready to hang without an external frame. Paintings on archival paper are sold unframed and will require a frame for protection. You should contact me using the contact form, if you wish a quote for framing.
Do I need a mat when I frame paintings on paper?
I would recommend a mat for my smaller original artworks on paper as it showcases them beautifully and provides more impact on a wall.
I would love to buy your art but what if you don’t ship to my country?
Currently, shipping is to select countries. Please use the Contact Page form to make enquiries if your country is not on my shipping list. I may ship to your country in the future.
Which countries do you ship to currently?
Argentina (12 of 24 provinces)
British Virgin Islands
Hong Kong SAR
Isle of Man
Mexico (13 of 32 states)
St. Kitts & Nevis
United Arab Emirates
What payment options are there?
Most commonly used Credit Cards, Apple Pay and Google Pay payment options as indicated by the payment icons.
Do you offer Apple Pay and Google Pay?
Yes, I offer both Apple Pay and Google Pay express checkouts.
How long does it take to process an order?
Please allow 3 – 5 business days for processing and handling of orders for original paintings, up to 7 days for custom fine art giclée print orders.
How long does it take to ship and deliver my order?
For shipping times, please check the shipping policy for further details. Please note, there may delays due to various international logistics, disruptions beyond our control.
What currency are the prices in?
As we serve an Australia and International audience, all prices are in Australia dollars, AUD.
Packaging & Shipping
Art is packed in premium packaging, insurancd while in transit, receives a tracking ID and must be signed for on receipt. Please take time to review the Shipping Policy.
Please note that all artworks may be subject to duties, taxes and/or fees depending on your country’s regulations. You are responsible for these. Please consult your local Customs office for more information about taxes and duties.
Refunds & Returns
Please read the Refunds and Returns Policy carefully. Exceptions are made in the case of damage incurred to original paintings during shipping. If this happens please contact me within 1 day, 24 hours of receipt of the goods and follow the guidelines in the Refunds & Returns Policy.
If you have a question that has not been answered here, please contact us using the webform on the Contact Page.
What do art collectors have to say about your art and working with you?
You can learn more about what people are saying on the testimonials page. I aim to provide each customer with a truly great experience and I’d love to hear from you.